Legacy 420

Returns policy

We accept returns with your receipt or proof of purchase ONLY! 

You may return unopened items in the original packaging within 14 days of your purchase with your receipt or proof of purchase. This is strictly at our discretion. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.   

Upon receipt of the returned item, we will fully examine it to determine if you are entitled to a return.  If it is determined that you are entitled to a return, we will refund your purchase price as per your receipt or proof of purchase. 

Only regular priced items may be refunded.  Sale items are non-refundable. 

 

We exchange goods if they are defective or damaged ONLY!   

Upon receipt of the returned item, we will fully examine it to determine if you are entitled to an exchange. If it is determined that you are entitled to an exchange, we will exchange the product as per your receipt or proof of purchase. 

If you are shipping product back to us, you are responsible for paying for your own shipping costs for returning the item(s).  Shipping costs are non-refundable.  Upon receipt, we will fully examine the product to determine if you are entitled to an exchange. If you receive a product exchange, the cost of return shipping will be your responsibility.  

We will not replace any product that was lost in the mail or seized in the mail for any reason whatever, or that was damaged or lost by reason of your actions or failure to act, or by reasons that we cannot control or could not foresee. 

 

If you are unhappy in any way with our products or service, please feel free to contact us 

immediately as follows: 

By Telephone:  613-707-4538, ext. 106 or ext. 103 

By Email:   cathy@legacy420.com or julie@legacy420.com 

 Privacy Statement:

•Information acquired by Legacy 420 is subject to strict confidentiality requirements and will be securely stored in our in-house system. That information will not be disclosed by us to other parties, without your express consent, or except as required or allowed for by law.